Management
Dynamic Diversity
I was talking to a guy the other day who was telling me that more people of a certain ethic group should be hired by a certain company, for diversity. It should be pointed out that this ethnic group in question happened to be the one he is a part of. Having hired people myself [...]
Interim Executive Management: Challenge and Change
A position in interim executive management is one of the most exciting and challenging jobs you’ll ever tackle. Because you have to slip into a position and immediately take up the reins, you must be personable and intelligent. Because you need to be able to perform almost any executive job with little or no preparation, [...]
Call Center Etiquette: Handling Difficult Calls
Working in a call center offers many benefits and challenges. By nature, a call center is hectic – often fielding calls from a nationwide customer base. At the same time, each time you answer the phone a different problem can present itself. If this is your first time working in a call center, there are [...]
20-minute motivational speech
Esteemed colleagues and guests, it is an honor to be standing here before you today. It is important to note that my presence here is a testament to the work of the entire corporation working as a fine oiled machine and I am simply one cog among many who brings this company to greatness. It [...]